Terms of Service

1. Your account

You must provide accurate information when creating your account and keep it up to date. You are responsible for keeping your password confidential and for all activity under your account.

You must be at least 18 years old, or have the consent of a parent or guardian, to create an account.

2. Bookings and credits

Booking a class reserves a spot subject to availability. Class packs and credits may have expiry dates, which are shown at the time of purchase.

We may modify, reschedule, or cancel a class. If we cancel a class you have booked, any credit or payment used for that class will be returned to your account.

3. Cancellations and refunds

Our cancellation window and refund policy are communicated at the time of booking and may be updated from time to time. Late cancellations or no-shows may result in the loss of the credit or payment for that class.

Purchases of class packs and credits are generally non-refundable except as required by applicable law.

4. Payments

Payments are processed by our third-party payment provider, Stripe. We do not store your full card number. By making a payment you agree to Stripe's terms in addition to these Terms.

Prices are shown in Canadian dollars and include applicable taxes unless stated otherwise.

5. Health and safety

Entraînement Spinal and physical exercise involve inherent risks. You are responsible for ensuring you are medically fit to participate and should consult a healthcare professional if you have any doubt. You agree to follow the instructions of our staff and to use the equipment safely.

6. Acceptable use

You agree not to misuse the site, attempt to access other users' accounts, or interfere with the operation of the service. We may suspend or close accounts that violate these Terms.

7. Limitation of liability

To the extent permitted by law, the studio is not liable for indirect or consequential damages arising from your use of the site or participation in classes. Nothing in these Terms limits liability that cannot be excluded under applicable law.

8. Changes to these Terms

We may update these Terms from time to time. The version in force is the one published on this page. Material changes will be communicated through the site, and your continued use after a change means you accept the updated Terms.

9. Governing law

These Terms are governed by the laws of the Province of Québec and the applicable laws of Canada. Any dispute is subject to the exclusive jurisdiction of the courts of Québec.